At Rajasvi Decor LLP, customer satisfaction is important to us. Since many of our products include handcrafted, luxury, personalized, and made-to-order items, our return, exchange, and refund policies are designed accordingly.
By placing an order with Rajasvi Decor, you agree to this policy.
We may consider return or exchange requests for eligible standard products under specific circumstances.
Eligible cases may include:
All requests are subject to verification and review.
If your order arrives:
you must notify us within 24 hours of delivery.
Required proof:
Claims submitted without sufficient proof may not be accepted.
For eligible standard products, exchange requests may be considered within 7 days of delivery, subject to review and approval.
Products must be:
Exchange approval remains at the discretion of Rajasvi Decor.
The following products are not eligible for return, exchange, or refund:
Because fragrance perception is subjective, scent preference alone does not qualify for returns or refunds.
Refunds may only be considered in approved cases such as:
Refund approval is not automatic.
Personalized, customized, and made-to-order items are created specifically for your request.
Therefore:
once customization or production begins, such orders cannot be cancelled, returned, exchanged, or refunded.
Customers are responsible for reviewing:
before confirmation.
Orders may be cancelled before dispatch.
If cancellation is approved before processing/shipping, eligible refunds may be initiated.
Customized or personalized orders cannot be cancelled once production has started.
If a refund is approved, processing timelines may vary depending on the payment method.
Estimated refund timeline:
5–10 business days
Processing may depend on:
Refund eligibility for COD orders will be handled through approved refund methods where applicable.
COD availability may be restricted for certain orders.
If a return or exchange is approved:
Unauthorized returns may not be accepted.
Exchange requests are subject to:
If replacement stock is unavailable, alternative solutions may be offered at our discretion.
To maintain fair policy practices, all return/refund claims may be reviewed for verification.
We reserve the right to reject claims involving:
Refunds or compensation may not apply for delays caused by circumstances beyond reasonable control, including:
For return, exchange, or refund assistance:
Rajasvi Decor LLP
Email: rajasvidecor@gmail.com
Phone: +91 85271 36941 / +91 87997 39262
Address: Basement, Building No. C-44, Sector-65, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
