Find answers about orders, gifting, personalized candles, delivery, candle care, and more. If you still need help, our team is always happy to assist.
We accept secure online payments through UPI, debit cards, credit cards, net banking, and other available payment options at checkout for a smooth shopping experience.
If your order has not yet been processed or dispatched, we may be able to assist with modifications or cancellations. Please contact our support team as soon as possible.
Yes. We offer special pricing for corporate gifting, wedding gifting, festive hampers, event gifting, and large-volume custom orders. Contact us with your requirements for a custom quote.
Cash on Delivery availability may vary depending on location and order type.
Yes. We create personalized gifting experiences including branded packaging, custom messages, gifting bundles, event gifting, and tailored candle collections.
Absolutely. We offer customized gifting solutions for weddings, anniversaries, baby showers, festive gifting, return gifts, and other memorable celebrations
Yes. We provide premium corporate gifting solutions with customization options such as branding, curated packaging, bulk order support, and gifting consultation.
Minimum quantities may vary depending on the customization type, packaging requirements, and order scope.
Standard delivery timelines depend on your location and product availability. Personalized or bulk gifting orders may require additional preparation time.
Shipping offers may vary based on order value, promotional campaigns, and delivery location.
Yes. Once your order is dispatched, tracking details will be shared so you can monitor delivery progress.
Yes, we deliver across India, subject to service availability in your location.
For certain orders and locations, expedited delivery may be possible. Contact us before placing your order for urgent gifting requirements.
If your order arrives damaged, please contact us promptly with photos of the product and packaging so we can review and assist appropriately.
Returns may be considered based on product type and order circumstances. Customized or personalized products may not be eligible.
Since personalized and custom-made products are specially created for your requirements, these are generally non-returnable unless there is a verified issue.
You can reach us through our Contact Us page, email, phone, or inquiry form for assistance.
Our candles are crafted using premium wax blends selected for clean burning, fragrance performance, and quality experience.
For the best experience, allow the candle to burn long enough for the wax surface to melt evenly during initial use.
Trim the wick before use, avoid extended unattended burning, and follow recommended candle care practices for the best performance.
Yes. Our collections are thoughtfully designed for elegant gifting, celebrations, festive occasions, and premium home experiences.
Our fragrances are curated to create a balanced and luxurious ambiance depending on candle type and space size.
Along with luxury scented candles, our collections may include gifting sets, decorative candle collections, personalized gifting solutions, and home fragrance experiences.
Our products are thoughtfully crafted with attention to detail, premium aesthetics, and fragrance quality.
Some collections may return based on availability, while limited or seasonal products may remain exclusive.
Yes. We collaborate for corporate gifting, event gifting, festive campaigns, hospitality gifting, and premium custom orders.
Absolutely. Share your quantity, occasion, budget range, and customization requirements through our inquiry form.
Explore handcrafted collections, discover beautiful gifting ideas, or connect with us for something thoughtfully curated for your special occasion.
